Privacy policy

Last updated: 27ᵗʰ, February, 2026

AXIOM & INK operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) in order to provide you, the customer, with a curated shopping experience.

AXIOM & INK is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymised or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details: name, billing address, shipping address, phone number, email address

  • Financial information: payment card details, transaction information, and payment confirmations (processed securely by third-party payment providers)

  • Account information: username, password, preferences, and settings

  • Transaction information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled

  • Communications: information you provide when contacting customer support or otherwise communicating with us

  • Device information: device type, browser type, IP address, and other technical identifiers

  • Usage information: information about how and when you interact with or navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or contact us

  • Automatically, through cookies and similar technologies when you use the Services

  • From service providers, including Shopify, payment processors, and technology partners

  • From partners or third parties, where permitted by applicable law

How We Use Your Personal Information

We may use personal information for the following purposes:

1. Provide, Tailor, and Improve the Services

To process payments, fulfil orders, manage accounts, arrange shipping, handle returns and exchanges, personalise your experience, and improve the performance and functionality of the Services.

2. Marketing, Advertising, and Analytics

To communicate with you about products and services, display advertisements, measure campaign performance, and understand how users interact with our website.

Where required by applicable law, we rely on your consent to use marketing, advertising, and analytics cookies or similar technologies. You may manage or withdraw your consent at any time through Cookie Settings on our website.

By providing your email address, you consent to receive promotional emails, 
product updates, newsletters, and special offers from AXIOM & INK. You may 
unsubscribe at any time by clicking the "unsubscribe" link in any email or 
by contacting us at axiomandinkofficial@gmail.com.

SMS/Text Message Marketing:
If you opt in to receive SMS marketing messages, you consent to receive 
promotional text messages from AXIOM & INK at the mobile number provided. 
Message frequency varies. Message and data rates may apply. Reply STOP to 
opt out or HELP for assistance. Carriers are not liable for delayed or 
undelivered messages. You may also contact us at axiomandinkofficial@gmail.com 
to opt out.

By opting in, you confirm that you are the authorized user of the mobile 
number provided and consent to receive automated marketing messages.

3. Security and Fraud Prevention

To protect accounts, prevent fraud, detect suspicious activity, ensure secure payments, and safeguard the Services.

4. Communicating with You

To respond to enquiries, provide customer support, and maintain our relationship with you.

5. Legal and Compliance Purposes

To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

Advertising, Analytics, and Tracking Technologies

We use third-party advertising, analytics, and marketing platforms to promote AXIOM & INK, measure performance, and reach audiences who may be interested in our products and services. These platforms may include social media networks, search engines, analytics providers, and advertising networks.

As part of these activities, we may use technologies such as cookies, pixels, tags, and similar tracking tools provided by these partners. These technologies may collect or receive information such as:

  • Pages visited and actions taken on the website

  • Interaction with advertisements

  • Device, browser, and operating system information

  • IP address and approximate location

This information helps us understand the effectiveness of our marketing efforts and improve the Services.

Where required by applicable law, non-essential cookies and tracking technologies are activated only after you provide consent through our cookie banner. You can manage or withdraw your consent at any time via Cookie Settings.

Our advertising and analytics partners process personal information in accordance with their own privacy policies.

We may use third-party analytics and advertising tools, including platforms operated by Meta (Facebook and Instagram), to understand website activity, measure performance, and deliver relevant content. These tools may collect information about interactions with our website in accordance with applicable privacy laws. Users can manage or limit such data sharing through browser settings, cookie preferences, or directly via the relevant platform’s privacy controls.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With service providers, including Shopify, payment processors, analytics providers, fulfilment partners, and IT service providers

  • With advertising and marketing partners, to deliver, measure, and improve marketing campaigns

  • When you direct or consent to such disclosure

  • With affiliates within our corporate group

  • In connection with business transactions, such as mergers, acquisitions, or restructurings

  • To comply with legal obligations, enforce policies, or protect rights, safety, and property

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to servers located outside your country of residence.

Shopify may also use data from your interactions with our store, along with other merchants and Shopify services, to provide enhanced features. Shopify is responsible for processing personal information for these purposes.

Learn more at: https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. Please review their policies before providing any personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention of Information

We use reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure.

Personal information is retained only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of your personal information

  • Receive a copy of your personal information

  • Opt out of marketing communications

You may exercise these rights by contacting us using the details below. We may verify your identity before processing your request.

International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside your country of residence. Where required, we rely on recognised legal safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: axiomandinkofficial@gmail.com
Address: WeWork Lightbridge, 6th floor, Hiranandani Business Park, Powai, 400072